Propper Daley

Career Opportunity

Manager, Client Services, Individuals

Client Focus: Youth Activism


We seek an experienced professional who has worked in an agency, who has worked with high-profile individuals, and who is passionate about making lasting social change through youth activism. The primary function of this position is to manage at least one high-profile social impact client who is focused on leveraging their platform to encourage broad and deep participation in the democratic process.

In this role, you will have the opportunity to think creatively, boldly, and practically about how to tackle some of the biggest social issues of today. Key methods through which you will do this include:

Client Management

  • Act as primary point of contact for all client communication
  • Lead communications with each of your clients through weekly check-ins and other touch points to provide updates, strategic advice, answer questions, and ensure continued alignment and client satisfaction
  • Craft and articulate proactive and responsive strategic recommendations, taking into account client goals, strengths, available assets, and key gaps/opportunities in their field of interest
  • Be available to engage with clients in a cadence that is suitable and appropriate to move the work forward

Strategy Development

  • Conduct and leverage research, analysis, interviews, internal expertise, and institutional knowledge to identify opportunities for clients in their area(s) of interest
  • Monitor trends and changes in issue, media, political, brand, and nonprofit landscapes
  • Prioritize measurement and impact analysis in both research and evaluation of client engagements
  • Work closely with internal departments (digital, research, marketing, talent relations, etc.) to develop and refine client strategies

Project Management

  • Following the Propper Daley process guidelines, provide superior project management for client strategy development, execution, and follow-up
  • Create agendas, reports, and all other written materials needed for client strategy development, execution, and follow-up; proactively and continuously communicate and track action items
  • Develop and manage against complex and competing project timelines, including managing across internal departments; continually update and maintain project timelines
  • Keep the team organized, bridging communication between the various internal departments to ensure everyone has the time and resources to execute against project timelines
  • Establish project management best practices and troubleshoot project flow solutions across a range of client projects and priorities
  • As applicable, source and engage external, expert consultants and manage their work


  • Lead creation of all client-facing deliverables (decks, memos, etc.)
  • Develop a sophisticated understanding of client needs and relevant social issues, and identify, cultivate, and manage potential partners with whom to engage in order to advance those needs
  • Identify, develop, plan, prepare, and execute social impact activations and events
  • Develop impact reports
  • Develop and manage project budgets and financial systems


A social impact agency based in Hollywood, Propper Daley helps our clients leverage their unique assets to create positive change in the world.  We work with influencers, brands and causes, providing both strategic and creative solutions to move the needle on the issues they care most about.  Our approach, rooted in behavioral science, moves beyond foundational “awareness raising” to those strategies and ideas that shift the attitudes and perceptions that lead to behavior change.

We believe deeply in working as teams. More often than not, social change requires collaborative creativity, disruption and complex problem solving. We hope to serve our clients as thought-partners, strategists, advisers, tacticians and all-around utility players as they move their important work forward. Each member of the Propper Daley team brings a diverse set of relevant expertise that uniquely positions us to get things done. This includes proven experience in coalition-driven social change, leadership of high-stakes political campaigns, experience building a shared policy agenda in arenas with fractured opinion, convening powerful learning communities to drive coordinated action, and supporting the growth and evolution of individual change agents.

Some of our clients include:

  • John Legend and #FREEAMERICA
  • The Call of Duty Endowment
  • Bradley Charles Cooper Foundation
  • The Shawn Mendes Foundation
  • Best Buy
  • Viacom
  • The GRAMMY Museum


  • TRUSTED ADVISOR AND COMMUNICATOR: You have the ability to eloquently share information and advice with clients, colleagues, and partners in a way that is clear, useful, and inspires deep confidence. People trust you because you always have a strong rationale and you have a confidence that puts people at ease.
  • YOUTH ACTIVISM EXPERTISE: You have developed, managed, and executed activations and initiatives that focus on engaging young people in social impact work. You are driven by educating, empowering, and inspiring the next generation of changemakers and have a deep understanding of how to make that happen.
  • A DOER: While you are a seasoned professional with strong experience, you still love to do all parts of the work. Whether it’s building and executing a large-scale strategy, or taking notes during a partner call, you like to have your hands in all parts of the work to ensure its success.
  • SEASONED PROJECT MANAGER: You have 4-6 years of experience managing complex projects and priorities at the same time. And, to the outside world, you make it look easy!
  • CAMPAIGN ORIENTED: You work best in an entrepreneurial, fast-paced culture and remain calm and level-headed when required to change course and/or re-prioritize.
  • PROCESS OBSESSED: You believe that process and structure helps you do your job more efficiently and effectively and you are passionate about developing and sharing new techniques to streamline our work.
  • A BUILDER: You understand that the best work and the biggest impact takes a lot of iteration. When your idea doesn’t come to fruition, you get excited about the possibilities because every idea is built on the previous.
  • A FIXER: You love solving problems and view it as an actual talent that is developed, honed and displayed with ever-increasing proficiency and grace.
  • BIG (YET PRAGMATIC) THINKER: You think outside-the-box and dream big, and you channel that creativity through a realistic, executable plan to get things done.
  • MASTER PLANNER: “Every battle is won or lost before it is fought.” You thrive in the minutiae and, because of your careful planning and ability to see multiple steps ahead, you are always prepared.
  • THRIVE IN UNCERTAINTY: You are not only comfortable in the gray, but you thrive in it. When something isn’t clear or the path ahead doesn’t seem straight, you never get overwhelmed and always leverage your strategic and project management strengths to forge a path forward. You have a natural ability to work under pressure and see value in making last-minute shifts for the better of the work
  • PASSIONATE AND KIND: You are passionate about changing lives and changing the world. And, you realize that the only way to accomplish this is through teamwork, kindness, empathy and taking care of yourself and your colleagues.

Position reports to: Co-Head Social Impact Practice


You will wake up every day knowing that you are helping to address some of the most important, intractable challenges facing our communities and the world.

Organizationally, you will help build out and grow Propper Daley’s recently formed Client Services department, positively impacting all systems and processes within Propper Daley.

You will be part of a diverse team of brilliant, kind, creative thinkers and doers who love to learn, grow, and have fun while doing it.

You will further develop your ability to thrive in a small, fast-paced environment.


Click here to apply for this position.

When applying, in lieu of a traditional cover letter please provide:

Two examples of influencers or brands you think are doing a great job leveraging their platform for the greater good with a written description of why you chose them as examples.


  • This position is a full-time role
  • Competitive salary commensurate with experience
  • Matching up to 3% of a 401K (free money!)
  • Great medical insurance and disability insurance
  • An open vacation policy